Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with your shipping details.
Shipping Times
Estimated delivery times are:
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United Kingdom & Ireland: 5–10 business days
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United States & Canada: 5–10 business days
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Europe: 6–12 business days
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Rest of World: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Delays
While we work hard to ensure timely delivery, delays may occur due to:
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High demand
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Shipping carrier delays
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Customs processing
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Weather or unforeseen circumstances
PettiYetti is not responsible for delays once the order has been dispatched.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
Incorrect Addresses
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier first.
PettiYetti is not responsible for lost or stolen packages confirmed as delivered.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at:
info@pettiyetti.com
Include your order number and photo/video evidence so we can resolve the issue promptly.
Contact
For any shipping-related questions, please contact:
info@pettiyetti.com